Cancellation Policy
We strive to provide the best possible service to our customers. We understand that circumstances may arise that necessitate the cancellation of an order or service. All cancellation requests should be sent to our billing department or communicated to your Account Manager. The cancellation will not be valid until it is confirmed by the respective department.
Cancellation requests will be considered only when the request is made within 12 hours of placing the order and execution of the project has not started already.
Please review our cancellation policy outlined below:
Cancellation Period: Customers may request the cancellation of an order or service within a specified cancellation period. The cancellation period and applicable fees, if any, will vary depending on the type of product or service purchased. Please refer to the specific terms and conditions provided at the time of purchase for details regarding the cancellation period applicable to your order.
Cancellation Request: To initiate a cancellation, customers must contact our customer service team through the provided contact channels, such as phone, email, or online chat. Cancellation requests made through any other means may not be considered valid.
Cancellation Fees: Depending on the timing of the cancellation request and the nature of the product or service, cancellation fees may apply. The amount of the cancellation fee, if any, will be communicated to the customer at the time of the cancellation request.
Changes to Cancellation Policy: Sanika Furniture reserves the right to modify or update this cancellation policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. Customers are encouraged to review the cancellation policy periodically for any updates or changes.
By using our website and purchasing our products or services, you acknowledge that you have read, understood, and agree to abide by the terms and conditions of this cancellation policy.
DISPUTES;
Client need to contact the seller first should there be any request for the refunds. a client cannot directly file a chargeback or disputes without communicating with seller for the refund, if only when the seller does not refund for a valid reason, the client has all rights to dispute for the charge back with their Bank or Credit Card companies, and should submit the communication for as a proof to show seller failing to issue refunds.
Sanika Furniture
Phone: 1(914)557-5486
Email- info@sanikafurniture.com